FAQ
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Amenities
Assessments
  • chevron_rightWhen are my assessments due?
    Assessments are due January 1st and considered delinquent January 31st.  
  • chevron_rightWhere can I pay my assessments?
    You can make your payment at either The Club at Aliana or The Westmoor Club during normal business hours in the form of a check or money order. 
     
    You can also make your payment online via credit card. 
  • chevron_rightHow do I setup a payment plan?
    The Association has approved two options for paying your annual assessments. You can pay the assessment in full by the January 1st due date or you may make installment payments with the coupons provided in your assessments statement. The coupons do not include past due balances on your account, if any. Please mail your payment or drop off at either club for receipt by the due date.
     
    If you are unable to pay the full balance by the due date, please contact our on-site office to set up a payment plan or your account will become delinquent. Interest will continue to accrue but the collection steps will be suspended once the payment plan is accepted and payments are made in accordance with your approved payment plan.
  • chevron_rightWhat happens if I pay late?
    Finance charges are applied on the last day of each month. On February 1st, a $40.00 late fee is applied to all unpaid accounts. If your account remains delinquent, a late fee of $60.00 will be applied on March 1st. Delinquent accounts are subject to deactivation of electronic access devices. In April, an attorney will file a Notice of Lien Affidavit and a fee will be placed on the delinquent accounts. In May, the Board will consider sending accounts to the Association's attorney to begin legal collections efforts. All costs incurred and legal fees will be charged back to the account.
Community
  • chevron_rightHow do I report speeding or drag racing?
    The streets in Aliana are governed by Fort Bend County. If you witness an individual speeding in the community or ignoring traffic signs (running stop sign etc), please use the below link to report directly to the Sheriff's Office for Traffic Complaints. 
     
  • chevron_rightMy Water Bill - What is "NFBWA?"
    This line item included on your water bill is a fee assessed by North Fort Bend Water Authority. The line item reads as "NFBWA" on your bill, and is levied by North Fort Bend Water Authority to your Municipal Utility District. The Municipal Utility District, or MUD, incorporates this fee into each homeowner's water bill. The fee increased by 33 cents from 2017. 
     
    For more information about this fee, please visit North Fort Bend Water Authority online by clicking here. 
     
     
  • chevron_rightWhat are trash days in Aliana?
    Trash services are currently provided by Best Trash. Collection days are Wednesday and Saturday. Trash should be placed out by 7am on the day of services. Heavy trash is on Wednesdays and recycling is on Saturday. To view the upcoming schedule for the holiday season, please click here. 
  • chevron_rightDoes Aliana have a Community Garage Sale?
    Aliana does not permit individual garage sales or have a community garage sale. You may want to try our Classified System. It is a great way to advertise without the hassle! 
  • chevron_rightHow large is Aliana and what is the time frame for build-out?
    Aliana is a Master Planned Community on 2,000 acres that is a little more than halfway to completion. It is estimated that Aliana will reach completion in 2020. This estimate can change as the rate of build-out is solely contingent upon the market. At completion it is expected that Aliana will be comprised of 13 neighborhoods with a total home count of 4,200-4,300. 
Governance
  • chevron_rightWhat is a Homeowners Association (HOA)?
    A Homeowners Association (HOA) is a legal entity created by a real estate developer for the purpose of developing and managing a community of homes. It is given the authority to enforce the covenants, conditions & restrictions (CC&Rs) and the management of the common amenities of the development. It allows a developer to end their responsibility over the community, typically by transferring ownership of the Association to the homeowners after selling. In a large percentage of US neighborhoods, where free standing homes exist, the homeowners gather together to protect their property values and improve the neighborhood by having and participating in an HOA. Most homeowners associations are non-profit organizations and are subject to state statutes that govern non-profit corporations and homeowners associations. 
  • chevron_rightWhat are Governing Documents?
    The Declaration (CCRs), Bylaws, Operating Rules, Articles of Incorporation or any other documents which govern the normal operating procedures of an Association. 
  • chevron_rightWhat are the responsibilities of the HOA?
    The full description of the responsibilities of your HOA can be found in the Covenants, Conditions and Restrictions (CCRs), commonly referred to as the "Deed Restrictions". Some of those responsibilities include 
    • Maintenance and Management of common areas and amenities
    • Enforcement of the CCRs or Deed Restrictions
    • Designation of the Design Review Committee (DRC), a committee that evaluates any exterior improvements to your property, maintaining harmony and integrity of the community 
Home Improvements
Maintenance
On-site Management
Patrol/Security Services